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Frequently Asked Questions

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(888) 853-1456 toll free (713) 669-0503

China Stock Digest,
a Division of Bretton Woods Press, LLC
8955 Katy Freeway, Suite 310
Houston, TX 77024

concierge@trippon.com


FREQUENTLY ASKED QUESTIONS

I receive offers from other publishers about China research and investment strategies. Why should I subscribe to the China Stock Digest? What makes you different?

We’re glad you asked. China has the world’s fastest growing economy. The China Stock Digest is America’s #1 performing China Investment research. In fact, our performance beat our closest competitor by over 100% in 2007 .

Of course, we don’t expect you to just take our word on that. The Hulbert Financial Digest, a division of Dow Jones and the financial publishing industry’s performance watchdog rated China Stock Digest #1 & #2 for calendar year 2007. We performed #1 for total return for China-only stock newsletters and we performed #2 for total return among ALL investment newsletters (ALL CATEGORIES).

Do I have to travel to China to implement your research recommendations?
Absolutely not! All of our recommended stocks can be purchased in any US brokerage account.

If you would like to travel to China, Jim Trippon leads an elite group of China Stock Digest subscribers to China each year in October, for his annual China Investors Fieldtrip. The spots for this trip normally fill up early. To get more information, or to get on next year’s waiting list, call us at 888-853-1456.

How do I login to my account?
Paid members can read current and back issues online. Simply click HERE to access the Log-in screen. Enter your username and password and click the Login button.

If you encounter problems logging in, please contact customer service at (888) 853-1456, Monday thru Friday, 8:00 a.m. to 5 p.m. Central Time, or email us at concierge@trippon.com.

I lost my PASSWORD. What should I do?

The initial username and password for PAID subscribers is as follows:
Username: Your email
Password: Your last name
For Example: Mary Smith’s username would be “smith@yahoo.com” with a password of “smith”.
You can also customize or change your password by logging in and then clicking on "Edit Profile" under the Members tab. Once there, you can change your password or make other changes to your member profile. For all your customer service requirements, please call us toll-free at (888) 853-1456, Monday thru Friday, 8:00 a.m. to 5 p.m. Central Time, or email us at concierge@trippon.com.

If I have trouble logging in, how do I contact you?

Please contact customer service at (888) 853-1456, Monday thru Friday, 8:00 a.m. to 5 p.m. Central Time, or email us at concierge@trippon.com.

How can I change my email or password?

Log in, then click on "Edit Profile" under the Members tab and make changes to your member profile.

Is China Stock Digest able to provide personal assistance with my specific investment needs?

China Stock Digest is designed to inform investors of the best research and investing information on China. Through our newsletter, special reports and email alerts, we provide our subscribers with the most up-to-date information on the Chinese markets and stocks available anywhere.

Unfortunately, due to SEC regulations, the China Stock Digest cannot provide individualized advice or recommendations for any specific subscriber. Therefore, we are unable to respond to requests for individualized advice related to your subscription.Investors who are interested in retaining Jim Trippon’s portfolio management services for their private portfolios may contact Trippon Wealth Management Group, LLC at 800-952-1099. The minimum portfolio size for Trippon Wealth Management, LLC’s direct involvement is $1 million. The portfolios managed by Trippon Wealth Management, LLC differ from those in the China Stock Digest.

Can I receive the newsletter by regular postal mail?

No. Our publication is not available by postal mail. Due to the rapidly changing nature of investment markets, such a method of delivering our research could result in the information being out of date by the time of receipt.

How can I RENEW or cancel my membership?

For all your customer service requirements, please call us toll-free at (888) 853-1456, Monday thru Friday, 8:00 a.m. to 5 p.m. Central Time, or email us at concierge@trippon.com

REFUND POLICY

You have THIRTY (30) Days from the date of the original purchase to request a FULL refund for your China Stock Digest subscription. Any refund request after the THIRTY (30) DAY time limit will not be honored as it is outside the trial period. FOR EXAMPLE: If a request for a refund is submitted within 30 days after the original purchase date and the price of the subscription is $397.00 the requester will receive a refund of $397.00. If a refund request is submitted outside the THIRTY (30) DAY period, the China Stock Digest member has the option of keeping the subscription active until the expiration, but no refund will be given. All refunds are distributed by check and processed within a 90-day period.

I’m not receiving your emails, what’s wrong?

Our subscriber broadcasts are likely getting tagged as junk mail and being thrown into your junk mail box. In order to ensure that you receive our alerts in a timely manner, please click HERE to download our white listing instructions. If you are having trouble receiving our emails and these instructions do not help you, please contact our customer service department at (888) 853-1456.